Delivery & Returns

DELIVERY

We offer FREE UK delivery for all purchases.

We aim to dispatch orders placed before 3pm the same working day. Orders received after 3pm will be dispatched the next working day.

Orders are sent to you by first class Royal Mail post and should normally be received within 1-3 working days – however these are guidelines set out by the Royal Mail and are not guaranteed. A signature will be required so someone needs to be in to receive the order otherwise Royal Mail will leave a card for you to collect/arrange re-delivery with your local delivery office.

We will provide full Royal Mail tracking details on request.

RETURNS

Refunds will only be made if the product is returned to us in an unused condition and in its original packaging.  We recommend you use a signed-for delivery service with proof of postage.   Postage will be reimbursed on items that are deemed to be faulty limited to the value of First Class Royal Mail large letter recorded delivery in the sum of £2.08 only.

Earrings are non-returnable due to hygiene reasons so please note product description and dimensions carefully when ordering.

Returned items should be sent to:

R Harvey,  Unit 1, 88 Vyse Street, Birmingham, B18  6JZ